Customer User-Stories

Story Statement

As a reviewer, I want a collaborative web review process so that distributed teams can review, comment, and approve content efficiently.

Business Value

- Speeds approvals through structured collaboration workflows. - Improves review quality with clearer process visibility. - Reduces publication delays caused by coordination gaps.

• Given content enters web review, when reviewers participate, then comments and feedback can be captured collaboratively.
• Given multiple reviewers are assigned, when reviews proceed, then reviewer actions and outcomes are visible.
• Given review completion is required, when approvals are met, then content advances to the next workflow stage.

Story Statement

As a workflow owner, I want multi-level workflows so that content can move through the correct states and approvals from draft to release.

Business Value

- Speeds approvals through structured collaboration workflows. - Improves review quality with clearer process visibility. - Reduces publication delays caused by coordination gaps.

• Given workflow stages are configured, when content transitions, then required stage gates are enforced.
• Given role-based responsibilities exist, when workflow actions are performed, then only authorized users can advance stages.
• Given process visibility is needed, when users inspect workflow status, then current stage and history are available.
• Given that the workflow stages are configured and if the stage is set to Review by the author, then changes is prevented for other users

Story Statement

As a review manager, I want to assign reviewers in parallel so that feedback can be gathered faster while preserving defined approval rules.

Business Value

- Speeds approvals through structured collaboration workflows. - Improves review quality with clearer process visibility. - Reduces publication delays caused by coordination gaps.

• Given multiple reviewers are assigned in parallel, when review starts, then all assigned reviewers can review concurrently.
• Given approval rules are defined, when reviews complete, then progression follows configured completion logic.
• Given review cycles are audited, when records are inspected, then reviewer participation and outcomes are traceable.