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Customer User-Stories

Relationships Visualizer — 2 user stories
Cross-Platform Content Reuse
Approved #3383

Story Statement

As a content strategist, I want content to be easily reusable across products and platforms so that we can publish consistent information without manual copying.

Business Value

- Lowers authoring cost through higher content reuse. - Improves consistency across platforms and product lines. - Reduces translation cost of duplicated / similar content. - Shortens time-to-publish for updates and variants.

Acceptance Criteria
  • Given content is shared across products, when source content changes, then dependent reuse references can be updated without duplication.
  • Given authors create new outputs, when reuse options are selected, then existing approved components can be referenced directly.
  • Given reused content is tracked, when teams review usage, then reuse relationships are visible and manageable.
Topic-to-Topic Linking (Authoring in CCMS)
Approved #3368

Title: Create and manage topic-to-topic relationships in CCMS Story Statement: As a Content Engineer, I want to create and maintain links between topics (including many-to-many and reciprocal links), so that related content is explicitly connected and discoverable in the CCMS Business Value: Restores/modernizes relationship-table capability. Improves navigation and reuse across related topics. Reduces manual tracking of topic relationships.

Acceptance Criteria
  • Given an author links topic A to topics B and E, when changes are saved, then all relationships are persisted and visible in the CCMS.
  • Given relationships are configured, when validation runs, then the system supports or rejects them according to defined business rules with clear feedback.
  • Given users view a topic relationship list, when the topic is opened, then inbound and outbound links are traceable and accurate